Track Your Order

As soon as your order ships, we send you a shipping confirmation email with your tracking number and a tracking link.

How to track your order

  1. Open the shipping confirmation email from Shademart and click the tracking link. If you cannot find it, check your spam or promotions folder.
  2. Or log in to your account to see your order status and tracking details.
  3. You can also track your package on the carrier's website using the tracking number.

Tracking information can take up to 24 hours to update after you receive your shipping email.

Still need help?

Contact us with your order number and we will check on it for you.
Email: support@shademart.zendesk.com
Phone: 888-777-2538