Track Your Order

Check your order status and tracking in seconds — no password needed.

See all your orders

Sign in with the email you used at checkout. We’ll email you a one-time code, then you can see every order, its status and its tracking link.

View my orders →

Have a tracking number?

Paste the number from your shipping email and we’ll open the carrier’s tracking page.

Recognizes UPS, USPS and FedEx numbers; other numbers open in 17TRACK.

Need help with an order?

Send us your order number and email and we’ll check on it for you.

Ask about my order

Good to know

  • We email your tracking number as soon as your order ships.
  • In-stock items ship in 1–3 business days.
  • Custom sizes take 1–3 business days to make and ship within 3–7 business days.
  • Tracking can take up to 24 hours to update after you get the shipping email.
  • Can’t find the email? Check your spam or promotions folder.

Prefer to talk? Call 888-777-2538.

Ask about an order

We’ll reply by email with the latest status.

Your request goes straight to our support team at support@shademart.zendesk.com.